Synchronization

Synchronize transaction status with order status

When enabled, the transaction status of all affiliate transactions is synchronized every half hour with the status of the corresponding linked order. For example, a commission can automatically become cashable and receive the status Completed as soon as the order has been Completed and the number of days to wait set in the configuration has been reached.

By default, all transactions with an Open or In progress status are synchronized - as well as all transactions that have not yet passed the specified number of days.

Conditions that must be met for an affiliate transaction to receive the status “Completed” through automatic synchronization and thus become payable to the affiliate

• The order status of the linked order must be Completed

• The number of days to wait (see Basic Configuration) must have been exceeded (Scheduled Tasks must be configured correctly in Shopware)

No longer synchronize a Completed/Cancelled transaction

Once synchronization is activated and the status of a transaction is Completed or Canceled, it will no longer be synchronized - the final status is thus set one time and will not be changed automatically afterwards. The status can still be adjusted manually, of course.

Keep the number of promoted orders per affiliate up to date

The number of advertised orders is stored in the database to be accessed at short notice for statistics and commission surcharges or deductions. If a transaction is deleted or created manually, the number of orders displayed may differ. The synchronization process performs regular updates and keeps the value of the orders up to date - otherwise the number of advertised orders is only updated when an order is complete.